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Frequently Asked Questions
See AllYes. Every product sold by HauteBook is guaranteed 100% authentic and sourced through authorised retailers, boutiques, certified dealers and trusted global partners. Products also carry HauteBook’s lifetime authenticity guarantee
Yes. International prices generally include applicable customs duties, so customers are not asked to pay additional import charges to the courier at delivery. Any optional charges, such as express delivery or eligible cash-on-delivery fees, should be communicated before purchase.
Ready-in-India products generally arrive within 3–5 days. Internationally sourced products usually require approximately 3–4 weeks, although some special-order or high-demand products may take longer. Exact timelines should be confirmed with a Personal Shopper or Swiss Watch Advisor.
Website availability may refer to stock held by HauteBook’s global partners rather than stock physically located in India. Customers can contact a Personal Shopper or Swiss Watch Advisor next to the "Add To Cart" button to confirm availability, request product details, discuss sizing and receive assistance before placing an order.
