Product Condition
Discover what each condition category means when shopping for Swiss luxury watches and handbags at HauteBook. Use this guide alongside the photographs and description on each product listing to find the piece that is right for you.
Swiss Luxury Watches
| Condition | What to Expect |
|---|---|
| Brand New | A new watch with no signs of use. Refer to the individual listing for details of its box, papers and any applicable brand warranty. |
| Store Display | A watch used for retail display. They are in unsold unworn condition. |
| Certified Pre-Loved | A previously owned, authenticated watch that may show signs of wear. Its individual listing describes its condition and any disclosed servicing, polishing or replacement components. |
| Classics / Vintage | A watch selected for its enduring appeal or vintage character. Age-related wear, patina and variations in components or finish may be present. Review the listing for details of its age, condition and any disclosed restoration or replacement parts. |
Handbags
| Condition | What to Expect |
|---|---|
| Brand New | A new, unused handbag with no signs of use. Included packaging, tags and accessories are specified in the individual listing. |
| Unused | A handbag that has not been used but may have been previously purchased, stored or handled. Minor storage or handling marks may be present, and original packaging or tags may not be included. Refer to the listing for specifics. |
| Certified Pre-Loved | A previously owned, authenticated handbag that may show signs of use on the exterior, lining, corners, handles or hardware. Review the product photographs and description for the condition of the individual piece. |
| Vintage | A handbag from an earlier era, with character that may include natural patina, changes in shape or finish, and age-related wear. Refer to the listing for details of its condition and any disclosed repairs or restoration. |
Condition categories are a general guide, not a substitute for the individual product listing. Packaging, accessories, manufacturer warranties and service history vary by item and are included only where specified. Vintage describes a piece's era and character, rather than a single level of wear.
Authenticity, Assured by HauteBook
Every product sold by HauteBook is authentic and comes with our Lifetime Authenticity Guarantee. Whether you choose a brand-new piece, a certified pre-loved favourite or a vintage find, our commitment to authenticity remains the same.
The Lifetime Authenticity Guarantee relates to the authenticity of your product. It is separate from its condition, any manufacturer warranty, and coverage for servicing or normal wear.
For questions about a particular piece, its condition or the accessories included, contact HauteBook before placing your order.
